FAQs

What is the cost per counselling session?

Counselling sessions are charged on a scale starting from £60, there is an additional charge for in person sessions that take place on an evening and a weekend.

I appreciate that not everyone can afford the full cost of counselling and therefore considerations can be given to try and offer support at a reduced rate for a set period of sessions. Clients can discuss this in confidence at the assessment session..  

Supervision sessions for counsellors, and other professionals,  I offer an  online consultation session for people who are interested in  supervision, it is an opportunity to share my way of working with you and for you to share what you hope to gain from supervision.I do not charge for the session but in order to value my time I have set up a voluntary donation page to support cancer research, if you would like to make a small donation please use the following justgiving link.:-

www.justgiving.com/fundraising/jacqueline-Bird2

 

I  work with client's who have BUPA Health insurance, and Aviva insurance and have been authorised to offer  counselling sessions.When searching for my BUPA profile the name listed is Javcqueline Bird.

A cancellation policy is in place for clients who make a late cancellation  with less than 24 hours notice, as stated in the counselling agreement.  

 

What happens next?

Please  email me at info@jacquibirdcounselling.co.uk to arrange a consultation/assessment appointment.

Once a day/time has been agreed, I will hold the appointment for you for 24 hours and send you a counselling agreement form,with  some further information about my counselling service, to read, consider, sign and return. Followed by an invoice for pre payment of the session. 

What happens at the consultation/assessment session?

The consultation/assessmentsession will be arranged and a convenient time for you, we will meet together either online or in person and discuss the best way forward for you; it will be an opportunity for you to clarify any further questions you may have about the counselling process and to ensure you feel comfortable with my way of working. A contract will be made  between us. 

The session may include talking about past and present life events, feelings, emotions, relationships, ways of thinking and patterns of behaviour. Talking about these things may take time and it is important that you feel comfortable with what you share, therefore it is not necessary for all things to be included in this session. 

I will do my best to help you and discuss the best approach to support you.

How many sessions will I need?

Some people only need one session as they are able to gain a new perspective and clear their thoughts, whereas others will require on-going sessions for as long as they are finding the counselling useful. Together we will review at regular intervals so that you can be sure you are gaining the best outcome for you.

How soon can I be seen?

I offer sessions online and in person and have two counselling rooms, (one in York and one in Thirsk),   Appointments change all the timeI will do my best toi offer you an appointment  

Appointments can be arranged either daytime or evening to suit you. This includes weekend availabilty.

I do not offer appointments on a Tuesday

Do you have  access for clients with disabilities?

Yes my practice in York is accessable for clients with disabilities and mobility issues. For clients who prefer to work from their own home I offer sessions online

How will I make payments?

Sessions are paid prior to the appointment via BACs an invoice will be sent to you the day before the appointment.

What if I need to cancel my appointment?

If you need to cancel your appointment please give 24 hours notice to avoid a cancellation fee,  I will then be happy to rearrange the appointment for you at a time that is more convenient.

Assessment sessions are paid at the time of booking the appointment and are non refundable 

Do you offer Bereavement support during the first 3 months?

Yes I offer bereavement support as an ongoing process, sometimes people receive support in the esarly stages of grief and others receive support at a later stage,

Do you support any charities?

Yes the charities I am currently supporting are listed below and can be found using the following link.. During COVID 19 I offered free counselling sessions to key workers and clients who were bereaved, donations were invited.using the link below.. In 2022 due to everyone's kind donations a bench was purchased for St Gemma's hospice and was placed in the hospice grounds to provide a comfortable space for patients and their families. Thankyou to everone for their support.

. www.justgiving.com/team/forevermore

The Ukraine Refugee Appeal

MNDA Motor Neurones Disease

Stand up to Cancer

St Gemma's Hospice